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Success Stories
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History | Officers | Community Involvement | Careers
Media Center | Success Stories | Contact Us
Lighthouse is interested in helping all consumers manage their credit and debt effectively so they can achieve financial success. By working closely with clients to provide financial education, debt repayment strategies and exceptional customer service, we have already helped many individuals pay off their high-interest credit cards while learning to manage their money more effectively. We enjoy sharing the success of our clients with others and have included some client experiences below for you to read.
We would also like to assist you and add your Success Story to the list! After reading the following client letters, we invite you to learn more about the services we provide by clicking here. If you are already a client and would like to share your success with us, please e-mail us by clicking here.
Dear Lighthouse Credit Foundation,
As I am now happily completing your program, having paid off my unsecured, mainly credit card debt I want first to express my gratitude to you and those of your colleagues who have handled my file over the past 2 1/2 years.
The discipline and ease which your program offered was of great help and the reduction in interest charges which you negotiated on my behalf had a significant impact on my cash flow and thus ability to pay. In a way it was also inspiring to do this as part of your program.
I disapprove of telemarketing and I am generally not fond of what I consider modern technology driven promotions. However, in the summer of 2001 I thought I had nothing to lose by actually asking the person who promoted debt counseling what indeed he meant. That was the only call I accepted and it eventually led me to Lighthouse. I continue not to entertain telemarketing calls but my Lighthouse experience makes me forgive all of those who call me. Actually I receive still quite a few debt counseling promotions. I believe I ended up with the best.
I had actually had preliminary discussions with my primary bank before I found you. However they wanted collateral which I could not provide as most of my assets are tax deferred.
As to the service I received from Lighthouse I am very happy as I have already on several occasions indicated. So once more to all of you my heartfelt thanks.
-L. L.
Lighthouse:
Now that our debt is gaining control, and we are reaching the end, I wanted to take the time to thank the staff at Lighthouse.
My husband and I come from working class (and proud of it), yet did not obtain a credit card until our mid 30s. Life as they say, went a few unfortunate turns, and long story short, our credit card debt became out-of-control, primarily due to interest. We are intelligent people, but were ignorant and did not understand how the credit card system works.
At the time of discovering this debt, luckily I heard about your organization. It was a relief to be able to pull all of it under one roof, take a breath, and through working with your staff, chisel this nightmare away. I was very overwhelmed about it at first, but through the time we have been working with your organization, I have learned: how the credit system works (the fine print), how to change our spending habits, and how to maintain control of our finances. My husband and I will be in our 50s soon, and it is a relief at this point in our lives to come to grips with all of this.
Everytime I spoke with someone at the Lighthouse organization, I have found them patient and very helpful. I am sure they talk to people all the time, who are very stressed and frustrated with their situation, so it is commendable that the staff remain professional, yet compassionate to the concerns of their clients.
And, your newsletters have been an additional bonus as well. It is important that you continue to empower your clients in understanding how to gain control of their finances.
All my best,
B. F.
Dear Lighthouse,
Thank you so much for being there when we needed help with the bills we had. It’s nice to know that there is a company out there to help people when they are down and low on money. Thank you again.
W.M.
PS—Please tell Diana thank you so much for her help. She was great.
To the wonderful people at Lighthouse Credit Foundation,
This note is to register our profound thanks and appreciation to you for making a difference in our lives during the past months. You were a great help in our time of needs. Please keep up the good work.
J.S.
Dear Lighthouse Credit:
I want to thank you for all your help when my husband passed away recently. I didn't realize until I spoke with you that I was not responsible for the credit cards that were solely in my husband's name. This has reduced my debt by several thousand dollars and has made the ordeal of losing my lifetime partner a little easier to bear.
We have been with Lighthouse Credit for several years and have always found your representatives to be very helpful and extremely courteous.
Thank you again.
Sincerely,
D.S.
THANKS FOR YOUR PRECIOUS, MAGNIFICENT, KINDNESSES!!! You and your staff have been a GODSEND to me!
I don’t even know how you got my name, but the first time you called – I was crying & I just hung up! I had always prided myself on my punctuality with bills, my business, cooking, etc.
The next time you called, I was able to talk – barely! You listened to my tale of WOE (herniated disc-24/7 excruciating pain- wrong medicine-etc.). You told me you could help.
Having taught 7000 students – every level – every subject – every age – I thought I had learned what kindness & mercy was all about. YOU TOPPED IT!! Patience – YOU GOT IT!! DEDICATION – YOU GOT IT!! You are simply an angelic BLESSING to me!
I FEEL LIKE THE PHOENIX WHO ROSE FROM THE ASHES!!!!!
B. P.
Dear Lighthouse Credit,
Thank you for your updates and THANK YOU for the work you are doing to help individuals break free of the chains of debt.
Thank you.
Sincerely,
J.K.
To Whom This Concerns –
I want to write to say “Thank You” for your help in setting me straight & debt free. Thank You! I have recommended several friends to call Lighthouse & I hope they will do so.
Again Thank You!
L.M.
Dear Lighthouse credit:
Since I really don’t stay in contact and I know you all work hard for us, your clients. I just thought that every now and then it would be nice to let you know how much I appreciate your good work on making sure my payments are made on time and made sure the creditors were in compliance to the contract. Thank you again for helping me get back on track with the creditors. Everyone have a great day and a great week.
Sincerely,
Your client
I. F.
Good Afternoon,
I would like to say a few things concerning the Customer Service at Lighthouse Credit. I usually dread contacting a call center, but my experience with your Customer Service has now changed that. I spoke with one of your representatives this afternoon to resolve an issue with my account. He was more than helpful with my questions.In regards to my personal situation, he was able to give me a few tips on how to handle my credit. I have a better understanding of my credit situation after talking with him. I would just like to thank the Customer Service Center at Lighthouse Credit for making my life that much easier. If all call centers were as good as Lighthouse’s the world would be a much happier place.
Happy Customer,
T. A.
Dear Sir: I wanted to thank you and your representatives very much for helping me to setup a payment arrangement with my creditors. Your employee talked with me on Feb 20 and helped answer any questions I had and got me signed up with Lighthouse Foundations. I want to thank you again and thanks for the much needed help in becoming debt free with the arrangements I made with your company in as little as 4 years.
C. R.
I have been on two aircraft carriers, the USS Eisenhower (CVN 69) and USS Independence (CV62). I am in Engineering so there is a rivalry with those shipboard passengers.Currently, I am on the USS Sacramento (AOE 1) and we deliver fuel and ammunition to the aircraft carriers and support ships. Thanks for asking. I cannot blame the Navy but too much time away from home was too much for my marriage. Trying to take care of a divorce and financial matters while going to sea has not been easy.
As a supervisor I will keep your service available to others who may have gotten in over their heads. I also thank you for asking of my job. I have been in over 18 years and people react differently to it. It has not been an easy life but I will never regret doing it.
I say all this because people like you helping us out means a lot because we can focus on the task at hand and not what problems we will have with a creditor. Thank you for your assistance and pray for peace.
S. B.
Dear Lighthouse,
Thank you for helping me to consolidate my debt.Your employees have been very kind and understanding. Enclosed is a copy of 3 checks I’m mailing to my creditors which should pay them off. Thanks again for all of your help. I will refer your services to my friends.
M. J.
Lighthouse Credit Foundation,
First, I do thank you for the book on Budgets, Credit Cards, and Electronic Banking – it will be “studied.” Then, I do appreciate all of the help I have gotten and all of the courtesy you have shown to me. Thanks.
Sincerely,
K.D.
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